About the Dentist Referral Portal
The Dentist Referral Portal has been designed to make it fast and simple for dental practices to submit patient referrals directly to our team. Whether you’re referring for treatment, requesting finance options through Medicred, or tracking the progress of a patient’s journey, this portal provides a secure and streamlined way to manage everything in one place. Our goal is to support your practice with a reliable, compliant, and easy-to-use system that improves communication and enhances the patient experience.
What You Can Do in the Portal
The portal gives dentists and practice staff the tools needed to manage referrals efficiently. With built-in validation, secure document uploading, and real-time status updates, you gain complete transparency over each referral from start to finish.
Key Features & Capabilities
- Submit new patient referrals quickly using a guided form
- Upload clinical notes, treatment plans and supporting documentation
- Request finance assessments through Medicred
- Track the status and progress of each referral
- Securely communicate with our support team
- View referral history and resubmit additional information when required
- Manage clinic and staff details
Why Use the Portal?
Using the portal reduces admin for your team and ensures every referral meets compliance and documentation standards from the start. It improves turnaround times, minimises back-and-forth communication, and gives you a clear, auditable trail for every patient you refer.
What treatments can I refer my patients for?
Endodontics
Root canal treatment, re-treatments, and microscope-assisted procedures
Periodontics
Management of gum disease, regeneration, and soft tissue surgery
Prosthodontics
Crowns, bridges, veneers, and complex restorative cases
Implant Dentistry
Single and multiple implants, full-arch restorations, bone grafting
Oral Surgery
complex extractions and minor oral surgical procedures
Orthodontics
Fixed, lingual, removable, and clear aligner systems
Paediatric Dentistry
Specialist dental care for children
Prosthetics & Dentures
Complete, partial, and implant-retained dentures
Advanced Dental Treatments
Experienced
Specialists
Dentist Portal FAQs
How do I submit a new referral?
You can submit a referral by selecting “Submit a Referral” from your dashboard. The guided form will prompt you for all required details including patient information, treatment type, and any supporting documentation.
What information do I need to include for a patient finance referral?
You’ll need to provide basic patient details and attach the treatment plan or quote. Our team will carry out the necessary credit and affordability checks based on the information provided.
Can I track the progress of my referrals?
Yes. Each referral has a clear status indicator, and you can view detailed updates at any time in your dashboard.
Can multiple staff members from my practice use the portal?
Yes. You can add additional users from your practice so your team can collaborate on referrals and access patient information when needed.
What should I do if I need to upload additional documents after submitting a referral?
Simply open the referral record and use the “Add Documents” option to upload any further information required. This will notify our team automatically.
Who do I contact if I need help using the system?
You can reach our support team directly through the portal via the “Support” or “Help” section, or contact us by email if preferred.